Delivery & aftercare
Shipping & Returns
Where to find current delivery details and what to do when an order needs attention.
- Sections
- 3
- Reading time
- About 1 min
Shipping options, current costs, and delivery estimates are shown at checkout for the products and destination in your order. Product processing and carrier transit are separate parts of the journey.
Before placing an order
Review the selected variant, delivery address, checkout estimate, and the current refund policy. Availability and timing can vary by product, destination, and carrier.
Returns and order issues
Return eligibility is determined by the current storefront policy and the facts of the order. Personalized, used, or final-sale items may have different eligibility. If an item arrives damaged, incorrect, or incomplete, keep the item and packaging and contact PixCrave promptly with your order number and clear photographs.
Need help?
Send your order number through the contact page. Never send card or banking information.